Lecturer
Diana Oblak, M.A.
Credit points
1 ECTS
Duration
1 week
Price
500 €
We present successful and professional business communication at all levels to the participants. A professional and successful employee, in their relationships with colleagues and external business partners, masters the rules of business protocol and business etiquette, which is why the knowledge and skills of business communication and management are essential for the success of a company. Managers are a model of communication in the company and thus set the unwritten rules of communication with their behavior. For this reason, it is important to make managers aware that their way of communicating is "contagious", as other employees imitate it over time.
- Effective and successful business communication
- Business meeting (meeting, business lunch, negotiations)
- What we need to know about business protocol and etiquette
- Business correspondence and addressing
- Formal and informal events and dressing
- Formal and informal meetings: introduce yourself - the power of first impressions; addressing, protocol, handshakes, giving and receiving business cards
- Diplomatic skills and the art of conducting a business interview
- Business presentation for success: self-confidence and a trustworthy appearance; the art of non-verbal communication; an authoritative and charismatic appearance; personal meetings and media appearances
Unit managers, project managers, independent professionals
Webinars, online submission of assignments and online exam
English (UK) 
Slovenščina